Agency members
Add teammates to the agency and manage account details and membership from the shared workspace.
Team management
Agency team management for website maintenance.
Bring agency members, roles, permissions, and website maintenance work into one shared workspace.
TEAM MANAGEMENT
Agency members
Northstar Studio · team workspace
ManagerPortfolio coordination
OperatorMaintenance work
ViewerRead access
THE ORBIT DESK
Make responsibilities and access clear.
Invite agency members and configure the roles and supported permissions they need. Keep the people delivering maintenance close to the site, client, and task records they use every day.
Roles and permissions
Use supported roles, including manager, operator, and viewer, with available permission controls to match responsibilities.
Shared maintenance context
Coordinate tasks and site work with a common record of the client, technical stack, and recent activity.
The example is illustrative. Available actions depend on the member role and configured permissions.
Keep work moving between people
A handoff should carry the site story with it.
A PM can spot the issue, an operator can investigate it, and another teammate may explain the result to the client. Each person needs enough of the same story to move their part forward without rebuilding it in a message thread.
Shared site context and visible responsibility give the team that continuity. Ownership, maintenance work, and recent activity help the next person see where things stand and what still needs a decision.
A closer look
Agency members and access in one workspace.
Bring people into the agency with supported roles and permissions appropriate to their responsibilities.- Member onboarding
- Add an agency member and use the account activation flow to set up their access.
- Supported roles
- Configure appropriate manager, operator, or viewer access for the work the teammate performs.
- Permission settings
- Use the available permission controls to configure the supported actions for the member.
- Shared work records
- Use common site, client, contract, and task context to coordinate maintenance and handovers.
How it works
From teammate onboarding to shared delivery.
A common workspace keeps access and maintenance context easier to manage.
- Onboarding
Invite the teammate
Create the agency member and use the account setup flow to bring them into the workspace.
- Access
Choose the role
Configure a supported role and relevant permissions for the teammate’s work.
- Delivery
Coordinate maintenance
Use shared site records and tasks to follow work and make handovers clearer.
Make team responsibilities easier to follow.
Examples describe the available workflow; the interface previews use illustrative data.
| Agency members and access in one workspace. | Team concern | Workspace context |
|---|---|---|
| Onboarding | Agency membership | A shared place to work |
| Access | Role and supported permissions | Actions appropriate to responsibilities |
| Maintenance | Site and task records | Technical context for the work |
| Handover | Recent work and client information | Continuity across teammates |
Why it matters
Keep website maintenance understandable across the team.
The next teammate should be able to find both the site and the work around it.
IN PRACTICE
Managers
Coordinate the portfolio with client, contract, task, and site information together.
Operators
Find the stack, connection, and maintenance context needed to carry out permitted work.
Viewers
Provide visibility using a supported role appropriate to the account’s responsibilities.
Keep exploring
The rest of the site story.
See the website record your team can use to coordinate daily maintenance.