Understand the agreement
The planned view would present relevant maintenance package details and service context selected by the agency. Clients should be able to understand what their care agreement covers.
Coming
Client view
Give clients a clear view of their website care.
The dedicated client maintenance view is coming. The planned experience brings service context and requests closer to the website the client already uses.
PLANNED WORKFLOW
Client view
Coming soon · Concept preview
Understand the agreementPlanned
See delivered workPlanned
Request the next taskPlanned
THE ORBIT DESK
A clearer place to understand the service.
Client reporting is available today through monthly PDF reports. A dedicated client view is a separate planned experience. It is intended to help clients understand their maintenance agreement, see relevant work and ask for help while your agency stays responsible for reviewing and performing operations.
See delivered work
The intended experience would make appropriate maintenance summaries and reports easier to find. The agency would decide which information is useful and suitable to share.
Request the next task
A planned request workflow would give clients a clear route to ask for work. Requests would remain subject to agency review rather than directly executing changes on a production website.
Coming soon. This page describes the dedicated client experience. Use the available Reports feature for current client maintenance summaries.
Keep exploring
The rest of the site story.
Connect this capability with the rest of your website maintenance workflow.